CRM and NAV 2016 native integration error

tolenca

Hi guys,

I am testing NAV 2016 and CRM (on-premise) native integration.
When I press "Test Connection" in the "Microsoft Dynamics CRM Connection Setup" I get this error:

"The connection setup cannot be validated. Verify the settings and try again. Detail error: Access is denied.."

The user is already created in domain and is configured as "Integration Administrator" and "System Administrator" in the CRM system.

Do I am missing something else?

Thanks in advance
Tolenca

gunak

I also getting same error ( On premise CRM)

eimsis

Hi,

I am facing the same error, were you able to resolve this issue?

stefan@mrosh.de

Hi,
we were giving NAV 2016 CRM integration a try and stumbled over this very same error.

After a day and a half we almost accidentally found the solution and I would like to share it with you:

Ok, so before you click "Test Connection" you have to enter the Dynamics CRM URL.

Originally I entered the same URL I would enter when using CRM in a browser, like this:
https://myserver.mydomain.com/myorganization

If you do that, you get a yes/no-dialogue-window:

Microsoft Dynamics NAV

---

The URL you entered cannot be used as is. Do you want to replace it by the suggested version below?

Entered URL: "https://myserver.mydomain.com/myorganization".
Suggested URL: "https://myserver.mydomain.com".

---

No Yes

---

Naturally I clicked "Yes". Which is followed by the above "Access is denied"-error-message.

When we were retracing our steps at one point we clicked "No" for no good reason. And it worked immediately with the orginal URL.

Conclusion: Don't use the URL suggested by NAV.

This was definitely the most stupid cause for an error I encountered in a very very long time.

I hope this saves others some time if they encounter this problem.