SSL cannot be enabled when the certificate is not present

toLLto

Hi,

I'm trying to enable SSL for SOAP and OData Web Services. I'm following this MSDN walkthrough. Certificate is installed and all required permission are granted. But when I try to activate the "Enable SSL" option I get an error: "SSL cannot be enabled when the certificate is not present". Please give me solution for this.

postsaurav

HI,
You can enable SSL on web service either with Qualified SSL Certificate or Non Qualified SSL Certificate.

Refer Here For Non Qualified SSL Certificate Configuration -
http://saurav-nav.blogspot.in/2014/09/nav-2013-nav-2013-r2-web-services-with.html

and Here For Qualified SSL Certificate Configuration -
http://saurav-nav.blogspot.in/2014/10/nav-2013-nav-2013-r2-web-services-with.html

toLLto

I'm using a Qualified SSL Certificate. I installed the certificate again according your blog post - same result. Still I'm not able switch "Enable SSL" on OData/SOAP, it looks like NAV cannot find this certificate

postsaurav

I have tested it again and it seems to be working for me.
Are you able to access the Windows Client?

nicojmb

I've same issue, canno enable de SSL checkbox, give this message "ssl cannot be enabled when the certificate is not present"

Dave_Cintron

You need to paste the Certificate Thumbprint into the NAV Admin General tab and no, I could not find this documented anywhere. Found by trial and error.

AdamWel

Hi @Dave_Cintron, I think your comment could be put in for comment of the year! I didn't see this at all and totally over looked it so many many thanks, I've been searching for the next clue for ages!

There is a 'However' unfortunately

I paste the Thumbprint of the certificate im using for NAV (Personal>Certificates>) from MMC into the the 'Certificate Thumbprint' on the General Tab of the Instance im running in NAV Administration.

But when I click save after pasting this Thumbprint: It pops up with a little red X box next to the field with the following error:

Your entry of 'a0e1.....0f03' is not an acceptable value for 'Certificate Thumbprint'. The value of the ServiceCertificateThumbprint configuration setting, "a0el...[rest of thumbprint]...0f03" contains the following invalid characters: "

And that's it, I'm back in the mud

Even though I am only pasting the certificate thumbprint without any characters such as: "
Got an SSL Cert from godaddy with an external url (i.e. nav.client.com)

Any suggestions would be more then greatly appreciated

Dsmith

When you copy the thumbprint, it adds a hidden character at the end. Copy the thumbprint into notepad and just copy the characters for the thumbprint.

AdamWel

@Dsmith Hero! Thanks!