Receivables Payments Application under SQL Server

bob_hales

We have a customer running 3.70 on SQL. When receiving customer payments all is well if an application to invoice(s) takes place at the time of posting. However this customer reeceives a lot of payments which are posted to customer accounts initially for allocation/application at a later date.

The problem I have is when applying posted payment entries to invoices via the ledger entries screens that I get a message saying that the view has been altered by another user. This is even when using a test system with no users other than myself. This also occures when using the CRONUS test data. The error also occurs when trying to apply credit memos to invoices.

If I do a Navision back-up of the customer system and restore to the Navision's own database then there are no problems.

I have gone through the SQL logs and followed the process with Navision debug but to no avail.

Has anyone else seen this problem or knows of a solution?

Cheers

Vijaykumar

This is a hotfix problem. Get the hotfix installed and the problem will be solved

bob_hales

Thanks for the reply - anyone any idea which hotfix?

Additionally, through MBS On-Line, I have received a suggestion that by selecting the 'Block Payment Tolerance' check box on Vendor/Customer cards the problem goes away.

I have tried this and it does appear to work.

Regards