Outlook Integration

anroo2006

I have tried to install the Outlook Add in for NAV 2016, however the add in does not appear in Outlook. This is in Office 2013.
Has anyone else managed to install this and integrate with Nav?

Thanks
Andrew

kylehardin

Make sure it is Office 2013 with SP1 installed - NAV 2016 install requirements say it needs the service pack.

Tomigs

Hi Andrew,

You have probably already solved this, but just in case.

Once installed (make sure you have admin rights to install it), if you don't see the Outlook tab in NAV, check if it is disabled: go to File/ Options / Add-ins, and check the COM Add-ins and Disabled Items sections to see if the NAV synchronization add-in is on.

Tomas

kylehardin

Make sure it is Office 2013 with SP1 installed - NAV 2016 install requirements say it needs the service pack.