Unable to invoice sales order - deleted resource

njwardnjward Member Posts: 38
edited 2015-05-14 in NAV Three Tier
Hello,
We have a sales order on the system that has one line on it for a resource and this line has been shipped. However, this resource has now been deleted from the system (not sure why), this is now preventing the sales order from being invoiced as the resource no longer exists.

Can anybody offer any advice on how to resolve this? We are running NAV 2013.

Many thanks

Nick

Answers

  • VectorKVectorK Member Posts: 86
    Hi,

    Please, try to recreate the missing resource. After that you should invoice the document with no problem.

    Regards,
    VectorK.-
  • njwardnjward Member Posts: 38
    Thank You, when I checked I found that the resource had not been deleted, it had just been blocked. I unblocked, invoiced and then applied the block again.
Sign In or Register to comment.