Send Purchuse Order Acknowlegement

pbarry76

We were able a week ago to send purchase order acknowledgements (EDI) and nothing changed in the system.

When trying to send, an error pops up and states that "Sales Line not found for Order #SO12345"

Nothing has changed in the EDI setup, so I'm not sure where to look. Have looked at the entries for the sales line and the EDI Status Pending is 1, EDI Line Type is 3, EDI Line Status is 0.

Alex_Chow

pbarry76 wrote:

We were able a week ago to send purchase order acknowledgements (EDI) and nothing changed in the system.

When trying to send, an error pops up and states that "Sales Line not found for Order #SO12345"

Nothing has changed in the EDI setup, so I'm not sure where to look. Have looked at the entries for the sales line and the EDI Status Pending is 1, EDI Line Type is 3, EDI Line Status is 0.

Someone has probably deleted the original sales lines on that order and manually entered new lines.

Have you tried deleting that sales order and re-creating the sales order with the EDI Received Documents? Then try sending out the 855.