Crash on Print Preview

whofungpoo

I have one machine on my network that Navision crashes on every time a Purchase Order is print previewed. I don't get much explanation from the error message. We have Navision 3.7 and the machine is a 3.0 Ghz Pentium with 512 MB of RAM running on Windows XP Pro SP 2. Also, it has dual monitors. Any suggestions would be great.

I have tried to re-install the Navision client but, this has not worked.

DenSter

Navision is pretty finnicky when it comes to printing. To be able to do a preview, you have to have a printer installed, even when you never intend to actually print. Any HP printer driver provided in Windows should do the trick.

kine

(or Microsoft Generic text printer)

Kowa

If the standard printer is a network printer which is currently offline it looks like a Navision crash. In this case install a local dummy printer as the standard printer.

whofungpoo

Thanks for the input.

The default printer is a locally attached HP 4215 All-In-One. We're still getting crashes with that printer set as default. Perhaps a different printer driver?

Thanks again.

Kowa

Maybe there is a specified printer in the "Printer Selections" table for this report which is causing the trouble.
Activate the Debugger and "Breakpoint on Triggers", then run the report, check if there is an endless loop in the printer search.

whofungpoo

Kowa,

I will try that. However, none of the other machines on my network are having this issue.

Thanks for your response!

jonsan21

Hi,

Try installing those free PDF printer driver in any machine that has no printer installed.

It does the trick for me.

Rgds,

Jon.