Report previews unreadable (data with low resolution)

jjjuniorjjjunior Member Posts: 4
Hi everybody,

I have got a problem with my NAV reports that since a couple of days every time the users open a preview it shows the letters/numbers with a low resolution that is in some cases unreadable. When they zoom the page in, everything looks normal but they have to scroll it left/right to see the data. As this is something our users do constantly, they are complaining a lot.

I have checked the printer driver and tried setting a different printer as default but nothing changed. I have also tried changing the monitor resolution with no luck. Does anybody have an idea of what should be done in this case?

I am sending attachments with samples of one report previewed before and after the problem. This one is the "Inventory Valuation" but the same happens to any report.

Notes:

* We are running NAV 2009 SP1 classic with local and TS clients.
* Printing is not a problem. It happens only with the previews.

Many thanks!!!

JJ

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