RTC Crash after fill Variant Code RPO Line

johanna

Dear All,

I am using NAV 2013 R2 Build 36366.
When I filled Variant Code in Released Production Order Line, I got error "The server "DynamicsNAV71" was unable to process the request. Close the application and start it again." and RTC is suddenly closed.
Why does this issue happen? How to solve this issue? Please help.
In event viewer, I got message like below.

Log Name: Application
Source: MicrosoftDynamicsNAVClient
Date: 2/18/2015 10:53:17 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WINDOWS-IL0DQBV
Description:
Type: Microsoft.Dynamics.Nav.Client.NavClientClosingException
Fatal: False
ShowError: True
Message: The server "DynamicsNAV71" was unable to process the request. Close the application and start it again.
StackTrace:
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoRethrowWithCatchException(Exception exception, Boolean designMode)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoHandleThreadException(Exception exception, Boolean designMode)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.WinFormsDispatcherUnhandledException(Object sender, DispatcherUnhandledExceptionEventArgs eventArgs)
at Microsoft.Dynamics.Framework.UI.WinForms.WinFormsDispatcher.HandleDispatcherException(Object sender, Exception e)
at Microsoft.Dynamics.Framework.UI.WinForms.WinFormsDispatcher.OnThreadException(Object sender, ThreadExceptionEventArgs eventArgs)
at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception t)
at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunMessagePump()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunCore()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run()
at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)
Source: Microsoft.Dynamics.Nav.Client.WinClient
HResult: -2146233088

---

Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException
Message: The server "DynamicsNAV71" was unable to process the request. Close the application and start it again.
StackTrace:
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.<>c__DisplayClass6.<DoRethrowWithCatchException>b__4()
at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)
Source: Microsoft.Dynamics.Nav.Client.WinClient
HResult: -2146233088

---

Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException
Message: The server "DynamicsNAV71" was unable to process the request. Close the application and start it again.
StackTrace:
at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod, ServerCallOptions options)
at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod)
at Microsoft.Dynamics.Nav.Client.ServerInvocationHandler.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod)
at Microsoft.Dynamics.Nav.Client.ServiceConnection.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod)
at Microsoft.Dynamics.Nav.Client.ServiceConnectionBase.ValidateField(NavRecordState& state, NavDataSet recDataSet, Int32 controlId)
at Microsoft.Dynamics.Nav.Client.ServiceConnection.Microsoft.Dynamics.Nav.Client.IService.ValidateField(NavRecordState& , NavDataSet , Int32 )
at Microsoft.Dynamics.Nav.Client.DataBinder.NstDataAccess.ValidateField(ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.DataBinder.NavBindingManager.ValidateFieldCore(ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.DataBinder.NavBindingManager.ValidateField(ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.Validation.RowEntryValidateItem.ValidateItem(ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.Validation.ValidationHelper.ExecuteValidation(ValidationItem validationItem, String message)
at Microsoft.Dynamics.Nav.Client.Validation.ValidationHelper.ValidateItem(ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.Validation.ValidationHelper.Validate(IValidationCaller validationCaller, ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.DataBinder.NavBindingManager.Validate(IValidationCaller validationCaller, ValidationItem validationItem)
at Microsoft.Dynamics.Nav.Client.Validation.FieldValidationRule.<ValidateValue>d__0.MoveNext()
at Microsoft.Dynamics.Framework.UI.ValidationRule.ValidateRuleCollection(ValidationResult result, IEnumerable`1 rules, Object value, IValidationCaller validationCaller)
at Microsoft.Dynamics.Framework.UI.EditLogicalControl.ValidateHost(IValidationCaller validationCaller, ValidationResult validationResult)
at Microsoft.Dynamics.Framework.UI.LogicalControl.Microsoft.Dynamics.Framework.UI.IValidationHost.ValidateHost(IValidationCaller validationCaller, ValidationResult validationResult)
at Microsoft.Dynamics.Framework.UI.ValidationHolder.ValidateInternal(IValidationCaller validationCaller, ValidationResult validationResult)
at Microsoft.Dynamics.Framework.UI.ValidationHolder.PerformValidation(IValidationCaller validationCaller, ValidationResult validationResult)
at Microsoft.Dynamics.Framework.UI.ValidationHolder.Validate(ValidationResult validationResult)
at Microsoft.Dynamics.Framework.UI.ValidationHolder.Validate(ValidationOptions options)
at Microsoft.Dynamics.Framework.UI.ValidationHolder.Validate()
at Microsoft.Dynamics.Framework.UI.EditLogicalControl.SetObjectValue(Object value)
at Microsoft.Dynamics.Framework.UI.StringControl.SetObjectValue(Object value)
at Microsoft.Dynamics.Framework.UI.StringControl.TrySettingStringValue(String value)
at Microsoft.Dynamics.Framework.UI.StringControl.set_StringValue(String value)
at Microsoft.Dynamics.Framework.UI.WinForms.StringControlAdapter.OnSaveValue()
at Microsoft.Dynamics.Framework.UI.Windows.LogicalControlAdapter.SaveValue()
at Microsoft.Dynamics.Framework.UI.WinForms.EditLogicalControlAdapter.OnEndEdit()
at Microsoft.Dynamics.Framework.UI.WinForms.StringControlAdapter.OnEndEdit()
at Microsoft.Dynamics.Framework.UI.WinForms.RepeaterControlAdapter.CellCommit(Int32 rowIndex, Int32 columnIndex)
at Microsoft.Dynamics.Framework.UI.WinForms.RepeaterControlAdapter.DataGrid_CurrentCellChanging(Object sender, BusinessGridViewCellCancelEventArgs e)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.OnCurrentCellChanging(BusinessGridViewCellCancelEventArgs e)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.SetCurrentCellAddressCore(Int32 columnIndex, Int32 rowIndex, Boolean setAnchorCellAddress, Boolean validateCurrentCell, Boolean throughMouseClick)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.SetCurrentCell(Int32 columnIndex, Int32 rowIndex)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.SetCurrentCellIntoView(Point current)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.ProcessEnterStop(Point current)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.ProcessEnterStop()
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessGridView.ProcessDialogKey(Keys keyData)
at System.Windows.Forms.Control.ProcessDialogKey(Keys keyData)
at System.Windows.Forms.Control.ProcessDialogKey(Keys keyData)
at System.Windows.Forms.Control.ProcessDialogKey(Keys keyData)
at System.Windows.Forms.TextBoxBase.ProcessDialogKey(Keys keyData)
at System.Windows.Forms.Control.PreProcessMessage(Message& msg)
at System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, Message& msg)
at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
Source: Microsoft.Dynamics.Nav.Client.ServiceConnection
HResult: -2146233088

---

Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException
Message: The server "DynamicsNAV71" was unable to process the request. Close the application and start it again.
HResult: -2146233088

---

Type: System.Collections.Generic.KeyNotFoundException
Message: The given key was not present in the dictionary.
StackTrace:
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.<>c__DisplayClass15.<TryHandleAsPrimaryKeyLookup>b__14(NCLMetaField f)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.TryHandleAsPrimaryKeyLookup(DataCacheRequest request, Boolean cacheOnly, MutableRecordBuffer& recordBuffer)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.InnerFind(FindCacheRequest request, Boolean fromPosition, Func`1 onlyCurrentKeyNeededForNextRow)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.IssueFindRequest(DataError errorLevel, Boolean reversed, FindType findType, Boolean useCache)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.FindFirstRecord(DataError errorLevel)
at Microsoft.Dynamics.Nav.Runtime.NavRecord.ALFindFirst(DataError errorLevel)
at Microsoft.Dynamics.Nav.Service.NSAutoCompleteEngine.ExecuteAutoCompleteInternal(NCLMetaTable relatedMetaTable, Int32 relatedFieldId)
at Microsoft.Dynamics.Nav.Service.NSField.ValidateField(NavSession session)
at Microsoft.Dynamics.Nav.Service.NSField.Validate(NavSession session)
at SyncInvokeValidateField(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
Source: mscorlib
HResult: -2146232969

Log Name: Application
Source: MicrosoftDynamicsNavServer$DynamicsNAV71
Date: 2/18/2015 10:53:10 AM
Event ID: 216
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: WINDOWS
Description:
Server instance: DynamicsNAV71
User: WINDOWS\NAVADMIN
Type: System.Collections.Generic.KeyNotFoundException
Message: The given key was not present in the dictionary.
StackTrace:
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.<>c__DisplayClass15.<TryHandleAsPrimaryKeyLookup>b__14(NCLMetaField f)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.TryHandleAsPrimaryKeyLookup(DataCacheRequest request, Boolean cacheOnly, MutableRecordBuffer& recordBuffer)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.InnerFind(FindCacheRequest request, Boolean fromPosition, Func`1 onlyCurrentKeyNeededForNextRow)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.IssueFindRequest(DataError errorLevel, Boolean reversed, FindType findType, Boolean useCache)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.FindFirstRecord(DataError errorLevel)
at Microsoft.Dynamics.Nav.Runtime.NavRecord.ALFindFirst(DataError errorLevel)
at Microsoft.Dynamics.Nav.Service.NSAutoCompleteEngine.ExecuteAutoCompleteInternal(NCLMetaTable relatedMetaTable, Int32 relatedFieldId)
at Microsoft.Dynamics.Nav.Service.NSField.ValidateField(NavSession session)
at Microsoft.Dynamics.Nav.Service.NSField.Validate(NavSession session)
at SyncInvokeValidateField(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
Source: mscorlib
HResult: -2146232969

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
<System>
<Provider Name="MicrosoftDynamicsNavServer$DynamicsNAV71" />
<EventID Qualifiers="0">216</EventID>
<Level>2</Level>
<Task>13</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-18T03:53:10.000000000Z" />
<EventRecordID>75236</EventRecordID>
<Channel>Application</Channel>
<Computer>WINDOWS</Computer>
<Security />
</System>
<EventData>
<Data>Server instance: DynamicsNAV71
User: WINDOWS\NAVADMIN
Type: System.Collections.Generic.KeyNotFoundException
Message: The given key was not present in the dictionary.
StackTrace:
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.<>c__DisplayClass15.<TryHandleAsPrimaryKeyLookup>b__14(NCLMetaField f)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.TryHandleAsPrimaryKeyLookup(DataCacheRequest request, Boolean cacheOnly, MutableRecordBuffer& recordBuffer)
at Microsoft.Dynamics.Nav.Runtime.DataAccess.InnerFind(FindCacheRequest request, Boolean fromPosition, Func`1 onlyCurrentKeyNeededForNextRow)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.IssueFindRequest(DataError errorLevel, Boolean reversed, FindType findType, Boolean useCache)
at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.FindFirstRecord(DataError errorLevel)
at Microsoft.Dynamics.Nav.Runtime.NavRecord.ALFindFirst(DataError errorLevel)
at Microsoft.Dynamics.Nav.Service.NSAutoCompleteEngine.ExecuteAutoCompleteInternal(NCLMetaTable relatedMetaTable, Int32 relatedFieldId)
at Microsoft.Dynamics.Nav.Service.NSField.ValidateField(NavSession session)
at Microsoft.Dynamics.Nav.Service.NSField.Validate(NavSession session)
at SyncInvokeValidateField(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
Source: mscorlib
HResult: -2146232969
</Data>
</EventData>
</Event>