We had a similar issue when the Word document was generated through a Style Sheet. We found this workaround: when designing the Word document, and after the merge fields are added to a header/footer section, one needs to select all the fields and press Ctrl-F11. This will put a field-lock on the merge-fields, preventing them from being changed when the document is printed.
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when we must press Ctrl+F11, when we design the stylesheet o when we view the correct values?
Thanks.
the solution not working
Thanks for reply