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Font "ActiveFax" in RDLC reports is not working
Luc_VanDyck
Member, Moderator, Administrator Posts: 3,633
The customer uses ActiveFax to fax or mail documents. This works by inserting some commandtext in the True Type Font "ActiveFax". The commandtext looks like: @F212 mail@mydomain.com .
In NAV 2013 R2 (build 38053) this does not work. We have created a test report and selected the font ActiveFax in Visual Studio:
When running the report, this line is not interpreted by ActiveFax and no mail is send. It works fine however when this commandtext is typed in Wordpad and printed to the ActiveFax printer (test was done on the same server as where the Service Tier is installed).
Does anyone have a clue?
In NAV 2013 R2 (build 38053) this does not work. We have created a test report and selected the font ActiveFax in Visual Studio:
When running the report, this line is not interpreted by ActiveFax and no mail is send. It works fine however when this commandtext is typed in Wordpad and printed to the ActiveFax printer (test was done on the same server as where the Service Tier is installed).
Does anyone have a clue?
No support using PM or e-mail - Please use this forum. BC TechDays 2024: 13 & 14 June 2024, Antwerp (Belgium)
0
Answers
Isn't the rendering of an RDLC(lient) Report done on the client?
In that case if the fax font/printer isn't installed on the client the font probably will be replaced by a default one.
NAV Developer
You of coursed restarted the Server after installing the font, right?
/Claus Lundstrøm
I'm blogging here:http://mibuso.com/blogs/clausl and used to blog here: http://blogs.msdn.com/nav
I'm also offering RDLC Report Training, ping me if you are interested. Thanks to the 700 NAV developers that have now already been at my training. You know you can always call if you have any RDLC report issues :-)
It appears that, when executing the report when connected via Citrix on that server, the font and commandtext is interpreted correctly and the document is mailed as pdf through ActiveFax. When printing the same report on the same server but through a RDP-connection, then it does not work.
As all users work through Citrix, it's no problem. We as developers are connecting through RDP.
The IT department of the customer will now investigate the differences between connecting to the server via Citrix and via RDP. The same ActiveFax printer-driver exists as well as the same True Type fonts. But as said, it's solved for the users.
Probably not, but maybe it's related to this issue, if it is a Windows 2008 R2 server you are connecting to.
http://support.microsoft.com/kb/2768741
/Claus Lundstrøm
I'm blogging here:http://mibuso.com/blogs/clausl and used to blog here: http://blogs.msdn.com/nav
I'm also offering RDLC Report Training, ping me if you are interested. Thanks to the 700 NAV developers that have now already been at my training. You know you can always call if you have any RDLC report issues :-)