Service did not start when installing NAV Service Tier 20xx

sultannjo

Hello Guys,
I experienced many times this issue and I don't know how to fix the problem;
Everytime, when installing Dynamics NAV 2009, 2009 R2, 2013, 2013 R2 I receive this message after installation

Microsoft Dynamics NAV Server Components
Fatal error during installation.
The service ‘Microsoft Dynamics NAV Server [DynamicsNAV60]‘ failed to start. or someting like that

So I'm obliged to start the service manually!
I'm running FR localized version of Dynamics NAV, the user who starts the service is NT Authority\Network, in french "Autorité NT\Service réseau". When I try to start the service with this user it fail again, but when I change the user from "Autorité NT\Service réseau" to "Service réseau" the service start fine.

I'm running FR version of Windows 8, in the past I worked with Windows vista and windows 7.
I want to definitly fix this problem, can anybody help me please...

vremeni4

Hi,

There is option to click on "View Logs" when installation is competed.
This would show the detailed error message.
Without this detailed error message it is difficult to say what is the problem.

Regarding your second question NT Authority\Network, fails because it needs to be DB_owner on the database.
So If you start SQL Studio Manager connect to the server -> Security -> Logins.
Find the user NT Authority\Network-> right click and select Properties -> got to User Mapping.
Make sure that NT Authority\Network is db_owner for the database.

You can also use Event viewer to find out what is the exact error message
Control Panel -> Administrative Tools -Event Viewer -> Windows Logs- > Application

I hope this helps.
Thanks.