Azure/NAV2015 - remote login rtc-client

-Christoph

Hi,

I installed an azure-account and NAV2015.

It works "almost" perfect,
* the database is attached to the SQL-Server,
* the middletier is configured
* the ssl-certificate is working
* the WebClient is running

But there is one problem I can't solve:
I am not able to login with the "Microsoft Dynamics NAV 2015"-client, which is installed on my local computer.
When I try to connect it says something like

The username/password is not correct or I don't have a valid useraccount in NAV

I can login with this account from the servers (rtc)client and webclient. I can login from my local machine as well, but only with the webclient. The rtc shows the error above.

I would really appreciate your help.

Best regards
Christoph

-Christoph

My configuration is the following:

Path: "C:\Program Files\Microsoft Dynamics NAV\80\Service\Instances\navcon-ins01"

navcon-ins01

<configuration>
  <configSections>
    <section name="tenants" type="Microsoft.Dynamics.Nav.Configuration.TenantConfigurationSection, Microsoft.Dynamics.Nav.Types, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
  </configSections>
  <appSettings file="C:\Program Files\Microsoft Dynamics NAV\80\Service\Instances\navcon-ins01\CustomSettings.config" />
  <tenants file="C:\Program Files\Microsoft Dynamics NAV\80\Service\Instances\navcon-ins01\Tenants.config" />
</configuration>

CustomSettings

<appSettings>
  <add key="NetworkProtocol" value="Default" />
  <add key="DatabaseServer" value="localhost" />
  <add key="DatabaseInstance" value="" />
  <add key="DatabaseName" value="navcon-ins01" />
  <add key="EnableSqlConnectionEncryption" value="false" />
  <add key="TrustSQLServerCertificate" value="false" />
  <add key="ServerInstance" value="navcon-ins01" />
  <add key="ClientServicesPort" value="9001" />
  <add key="SOAPServicesPort" value="9002" />
  <add key="ODataServicesPort" value="9003" />
  <add key="ManagementServicesPort" value="9000" />
  <add key="ManagementServicesEnabled" value="true" />
  <add key="ClientServicesEnabled" value="true" />
  <add key="SOAPServicesEnabled" value="true" />
  <add key="ODataServicesEnabled" value="true" />
  <add key="SOAPServicesSSLEnabled" value="true" />
  <add key="ODataServicesSSLEnabled" value="true" />
  <add key="PublicODataBaseUrl" value="" />
  <add key="PublicSOAPBaseUrl" value="" />
  <add key="PublicWebBaseUrl" value="" />
  <add key="PublicWinBaseUrl" value="" />
  <add key="DefaultClient" value="Windows" />
  <add key="SOAPServicesMaxMsgSize" value="1024" />
  <add key="ServicesUseNTLMAuthentication" value="false" />
  <add key="ServicesDefaultTimeZone" value="UTC" />
  <add key="ServicesDefaultCompany" value="" />
  <add key="ODataServicesMaxPageSize" value="1000" />
  <add key="ClientServicesOperationTimeout" value="MaxValue" />
  <add key="ClientServicesProtectionLevel" value="EncryptAndSign" />
  <add key="MaxConcurrentCalls" value="40" />
  <add key="ClientServicesMaxConcurrentConnections" value="150" />
  <add key="ClientServicesReconnectPeriod" value="00:10:00" />
  <add key="ClientServicesMaxNumberOfOrphanedConnections" value="20" />
  <add key="ClientServicesCompressionThreshold" value="64" />
  <add key="MetadataProviderCacheSize" value="150" />
  <add key="ClientServicesMaxUploadSize" value="300" />
  <add key="EnableDebugging" value="false" />
  <add key="DebuggingAllowed" value="true" />
  <add key="ClientServicesMaxItemsInObjectGraph" value="512" />
  <add key="ClientServicesChunkSize" value="28" />
  <add key="ClientServicesProhibitedFileTypes" value="ade;adp;app;asp;bas;bat;chm;cmd;com;cpl;csh;exe;fxp;gadget;hlp;hta;inf;ins;isp;its;js;jse;ksh;lnk;mad;maf;mag;mam;maq;mar;mas;mat;mau;mav;maw;mda;mdb;mde;mdt;mdw;mdz;msc;msi;msp;mst;ops;pcd;pif;prf;prg;pst;reg;scf;scr;sct;shb;shs;url;vb;vbe;vbs;vsmacros;vss;vst;vsw;ws;wsc;wsf;wsh" />
  <add key="NASServicesStartupCodeunit" value="" />
  <add key="NASServicesStartupMethod" value="" />
  <add key="NASServicesStartupArgument" value="" />
  <add key="NASServicesEnableDebugging" value="false" />
  <add key="NASServicesRetryAttemptsPerDay" value="3" />
  <add key="ClientServicesCredentialType" value="NavUserPassword" />
  <add key="UIElementRemovalOption" value="LicenseFileAndUserPermissions" />
  <add key="ClientServicesTokenSigningKey" value="" />
  <add key="ClientServicesFederationMetadataLocation" value="" />
  <add key="AppIdUri" value="" />
  <add key="ServicesCertificateThumbprint" value="2403F04D046D537B3D26E19E4E91E90E8583640A" />
  <add key="ServicesCertificateValidationEnabled" value="true" />
  <add key="EnableSoftwareQualityMetrics" value="false" />
  <add key="DataCacheSize" value="9" />
  <add key="SessionEventTableRetainPeriod" value="3" />
  <add key="SqlCommandTimeout" value="00:30:00" />
  <add key="BufferedInsertEnabled" value="true" />
  <add key="DocumentServicesProvider" value="SHAREPOINTONLINE" />
  <add key="EnableFullALFunctionTracing" value="false" />
  <add key="Multitenant" value="false" />
  <add key="CloseInactiveSqlConnectionsGeneration" value="10" />
  <add key="EnableALServerFileAccess" value="true" />
  <add key="EnableStaticAssemblies" value="False" />
  <add key="ClientServicesIdleClientTimeout" value="MaxValue" />
  <add key="OrphanedConnectionPurgePeriod" value="00:01:00" />
  <add key="Binding" value="" />
  <add key="UseQueryForFind" value="False" />
  <add key="SqlParametersByOrdinal" value="True" />
  <add key="SqlConnectionTimeout" value="0:01:30" />
  <add key="SessionEventTablePurgeLookupPeriod" value="24:00:00" />
  <add key="CacheSynchronizationPeriod" value="0:00:30" />
  <add key="HeartbeatPeriod" value="0:00:30" />
  <add key="ResultSetGroupCacheUsesGlobalCache" value="True" />
  <add key="UseCalculatedFieldsCache" value="True" />
  <add key="UseResultSetCache" value="True" />
  <add key="EnableTempTableSizeReporting" value="False" />
</appSettings>

Tenants

<?xml version="1.0" encoding="utf-8"?>
<tenants />

bbrown

If your NAV database is configured for Windows users and your local computer is in a different domain (likely) then try this setting change. When you open the NAV client, you will be prompted for a login. Use a user/pw valid on the remote domain that has access to NAV.

<add key="ClientServicesCredentialType" value="UserName" />