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"Scrambled" Reports in Nav2013
Twist
Member Posts: 3
Dear Mibuso Community,
My Coworkers and I are currently facing a problem in Nav2013.
We are updating a company from Nav2009 to Nav2013 and most things are going fine, except the fact that Reports seem to be "scrambled"- If you look at them and the preview, they look totally fine, but if you print them, there is literally not even a pixel between the letters and the whole report is really bad to read.
We allready checked the fonttype and switched it for testing purposes, it doesn't effect anything.
To show you what I mean exatctly, I have taken two screenshots , one of the preview and one of the printed report.
The preview version:
And the printed version:
Thank you in advance!
My Coworkers and I are currently facing a problem in Nav2013.
We are updating a company from Nav2009 to Nav2013 and most things are going fine, except the fact that Reports seem to be "scrambled"- If you look at them and the preview, they look totally fine, but if you print them, there is literally not even a pixel between the letters and the whole report is really bad to read.
We allready checked the fonttype and switched it for testing purposes, it doesn't effect anything.
To show you what I mean exatctly, I have taken two screenshots , one of the preview and one of the printed report.
The preview version:
And the printed version:
Thank you in advance!
0
Comments
I think it might be related to a general Microsoft issue on one of the following server platforms:
• Windows Server 2008 R2
• Windows Server 2008 R2 Service Pack 1 (SP1)
You can try this hotfix:
http://support.microsoft.com/kb/2768741
Cheers,
Ben
can you describe your installation? Did you try the print outs on different clients? The issue BenSydney is pointing at is related to terminal server environments when printers are redirected. In your case it looks like a printer issue on the workstation.
KR
defiant701
LinkedIn
XING
BenSydney was right, it was a problem related to a bug in Windows Server 2008 R2.
The Company installed the hotfix mentioned in this article http://blogs.msdn.com/b/nav/archive/2013/02/25/nav-2013-printing-over-terminal-server-can-scramble-reports.aspx and everything is working fine now.
Again, thanks for your time!