Amount is 0 in customer ledger entries but has value in g l

ahmedbaahmedba Member Posts: 424
Hi guys i have proplem

i have more entries in my dynamic nav 2009 r2 have 0 amount in customer ledger entries

and not any entries relation in details customer ledger entries

why this problem happen and how i solve
screen shoot of proplem in
http://dynamicsuser.net/forums/p/75782/ ... spx#416049
so that why amount in customer ledger entries is 0 and no detail ledger entries although

amount in g/l entry is 200000

if possible help me

thanks

Comments

  • ara3nara3n Member Posts: 9,256
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • ahmedbaahmedba Member Posts: 424
    Thank you for reply

    but no entries related found in detaile ledger entries

    no -20000 and +20000 found indetailes ledger entry table

    another thing if your solution is true

    how amount in general ledger different about amount in customer ledger entry

    if possible help me
  • ara3nara3n Member Posts: 9,256
    If you have no detail cust. ledger, then there must a customization that caused this. Contact your partner to look at the issue.
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • ahmedbaahmedba Member Posts: 424
    ok but i need to request about something else
    I found in detaile customer ledger entry entry type application
    what this meaning and
    and when this type application generated
    please help me
  • ara3nara3n Member Posts: 9,256
    if you have detail cust. ledger, that are applied, then that entry is applied to an invoice or payment
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • ahmedbaahmedba Member Posts: 424
    applied to payment
  • ara3nara3n Member Posts: 9,256
    Then I don't see anything wrong. Only thing I can see that's different is the Original amount is zero. Otherwise everything is fine.
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • ahmedbaahmedba Member Posts: 424
    what is different between
    document type invoice entry type intial entry
    AND
    document type invoice entry type application
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