Manufacturing Posting Issue - Looking for Some Advice Please

Julie

Hello all

Is anyone able to offer some advice on the following issue? I'm not too familiar with Manufacturing in NAV (and the company specialist is on long term leave).

The client uses Dynamics NAV 2009 R2. They manufacture component parts and create sub-assemblies, assemblies and finished goods from these components.

They created a Sales Order for a quantity of two of a finished item. They were closing off the financial year, and wanted to invoice the goods which had been manufactured but not moved from Work-In-Progress yet. A staff member created a new line on the Sales Order to post the total order value into the correct G/L account. On ship+invoice of the new line only, a Sales Invoice was generated to the customer for the total order value (but based on the value of the G/L-type line).

Several days later the client flushed the WIP components to Finished Goods. They then adjusted the item-type line on the Sales Order to 0.00 value and posted the order, checking that the item had moved from Finished Goods to Cost of Sales.

All seemed well, until they noticed that the Item Ledger still reflects a quantity committed against the now-posted Sales Order.

In the absence of the original Sales Order, would anyone be able to advise how I might clear the Item Ledger Entries holding these two units of stock as committed on order?

If the situation is not clear or more information is required to assist with an answer please let me know.

Many thanks,

Julie