NAV 2013 R2 Outlook Synchronization

jo-anne

Hi,

I am trying the Outlook Synchronization in Microsoft Dynamics NAV 2013 R2 for our client. I have setup NAV Outlook Entities, Users and Salesperson. I have problem when i click on test connection in Outlook. I have this error "The Connection to Microsoft Dynamics Failed. The program returned the following error: Microsoft Dynamics NAV asynchronous call completed an error : Service was not found! Synchronization for is not setup in Microsoft Dynamics NAV. Please verify your synchronization settings. If the problem persists contact your system administration." Does anyone know how to resolve this error?

Thanks