Fatal Install errors on 2013 R2 client install

howieb4

I have seen numerous errors on installing a NAV2013 R2 client. Well I am experiencing one of them now. I have installed 10 clients without an issue and the 11th failed with the errors below. This pc is the same as the other 10. But it appears that the install cannot find some of the pre-reqs that I know are installed. Below is the install log. Any thoughts or comments would be appreciated...

Computer : ORDER1
--- logging level: standard ---
RegistrySearch: Checking registry key existence. Id = 'SqlServerInstalled'
RegistrySearch: Checking registry key existence. Id = 'SqlNCLIInstalled'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx45Version'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Installed'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx35SpLevel'
RegistrySearch: Searching for registry key value. Id = 'VstoInstalledx86'
Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Searching for registry key value. Id = 'VstoInstalledx64'
Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Searching for registry key value. Id = 'PowerShell30Installed'
Registry key not found. Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine'
RegistrySearch: Checking registry key existence. Id = 'WindowsSearchInstalled'
RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx86'
RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx64'
Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Checking registry key existence. Id = 'Outlook'
RegistrySearch: Checking registry key existence. Id = 'Outlook15'
RegistrySearch: Searching for registry key value. Id = 'VCPPSpLevel'
Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\11.0'
RegistrySearch: Checking registry key existence. Id = 'VCPPInstalled'
RegistrySearch: Checking registry key existence. Id = 'VCPP64Installed'
RegistrySearch: Checking registry key existence. Id = 'IISInstalled'
RegistrySearch: Searching for registry key value. Id = 'IISWinAuthInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'
RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.33.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.34.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
Configuring package. Id = 'RoleTailoredClient_MX.es'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.35.log
Done configuring package. Id = 'RoleTailoredClient_MX.es' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CA.fr'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.36.log
Done configuring package. Id = 'RoleTailoredClient_CA.fr' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CA.en'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.37.log
Done configuring package. Id = 'RoleTailoredClient_CA.en' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_US.en'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.38.log
Done configuring package. Id = 'RoleTailoredClient_US.en' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
SUCCESS: Package Language Module (es-MX) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (fr-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (en-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (en-US) for Microsoft Dynamics NAV Windows Client executed sucessfully.
=== Logging stopped: 2014/03/31 10:55:45 ===

geordie

Hi, the failing point is the one listed above:

Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\JEANEL~1\AppData\Local\Temp\setup.wix.msi.34.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603

Can you post the content of that log to have more details?
Could be an authorization problem, did you launch the setup with "Run as administrator" option?
In some cases can also be related to the Windows Firewall service that's turned off. By default when installing NAV it adds an exception to the Windows Firewall and if the service is stopped then this will make the installation fail. When installing the client, try to change ‘Add rule to Firewall’ to be ‘No’ on the parameters setup page.
Also, check installing all the requirements separately before running NAV setup in order to have a detailed picture of what is going wrong.

howieb4

Here is the requested log. Oddly enough I had another install with the same error, but this was a VMware Viewer Client issue, and that was definitely related to the Windows Firewall . In this case we opened up the firewall to all three networks, ran a repair on the NAV client install, which then let us successfully complete it.

Thanks

=== Logging started: 3/31/2014 10:55:37 ===
Action start 10:55:37: INSTALL.
Action start 10:55:37: FindRelatedProducts.
Action ended 10:55:37: FindRelatedProducts. Return value 1.
Action start 10:55:37: AppSearch.
Action ended 10:55:37: AppSearch. Return value 1.
Action start 10:55:37: LaunchConditions.
Action ended 10:55:37: LaunchConditions. Return value 1.
Action start 10:55:37: ValidateProductID.
Action ended 10:55:37: ValidateProductID. Return value 1.
Action start 10:55:37: CostInitialize.
Action ended 10:55:37: CostInitialize. Return value 1.
Action start 10:55:37: FileCost.
Action ended 10:55:37: FileCost. Return value 1.
Action start 10:55:37: CostFinalize.
Action ended 10:55:37: CostFinalize. Return value 1.
Action start 10:55:37: SetARPINSTALLLOCATION.
Action ended 10:55:37: SetARPINSTALLLOCATION. Return value 1.
Action start 10:55:37: InstallValidate.
Action ended 10:55:37: InstallValidate. Return value 1.
Action start 10:55:37: InstallInitialize.
Action ended 10:55:38: InstallInitialize. Return value 1.
Action start 10:55:38: ProcessComponents.
Action ended 10:55:38: ProcessComponents. Return value 1.
Action start 10:55:38: MsiUnpublishAssemblies.
Action ended 10:55:38: MsiUnpublishAssemblies. Return value 1.
Action start 10:55:38: UnpublishFeatures.
Action ended 10:55:38: UnpublishFeatures. Return value 1.
Action start 10:55:38: UnregisterTypeLibraries.
Action ended 10:55:38: UnregisterTypeLibraries. Return value 1.
Action start 10:55:38: RemoveRegistryValues.
Action ended 10:55:38: RemoveRegistryValues. Return value 1.
Action start 10:55:38: UnregisterClassInfo.
Action ended 10:55:38: UnregisterClassInfo. Return value 1.
Action start 10:55:38: UnregisterExtensionInfo.
Action ended 10:55:38: UnregisterExtensionInfo. Return value 1.
Action start 10:55:38: UnregisterProgIdInfo.
Action ended 10:55:38: UnregisterProgIdInfo. Return value 1.
Action start 10:55:38: RemoveShortcuts.
Action ended 10:55:38: RemoveShortcuts. Return value 1.
Action start 10:55:38: WixSchedFirewallExceptionsUninstall.
SchedFirewallExceptions: Component 'NAVFirewallException' action state (1) doesn't match request (2)
SchedFirewallExceptions: No firewall exceptions scheduled
Action ended 10:55:38: WixSchedFirewallExceptionsUninstall. Return value 1.
Action start 10:55:38: RemoveFiles.
Action ended 10:55:38: RemoveFiles. Return value 1.
Action start 10:55:38: RemoveFolders.
Action ended 10:55:38: RemoveFolders. Return value 1.
Action start 10:55:38: CreateFolders.
Action ended 10:55:38: CreateFolders. Return value 1.
Action start 10:55:38: NetFxScheduleNativeImage.
Action ended 10:55:38: NetFxScheduleNativeImage. Return value 1.
Action start 10:55:38: InstallFiles.
Action ended 10:55:38: InstallFiles. Return value 1.
Action start 10:55:38: WixSchedFirewallExceptionsInstall.
SchedFirewallExceptions: Scheduling firewall exception (1€Microsoft Dynamics NAV Client€2147483647€*€0€2€C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe€€-2147483648€)
Action start 10:55:38: WixRollbackFirewallExceptionsInstall.
Action ended 10:55:38: WixRollbackFirewallExceptionsInstall. Return value 1.
Action start 10:55:38: WixExecFirewallExceptionsInstall.
Action ended 10:55:38: WixExecFirewallExceptionsInstall. Return value 1.
Action ended 10:55:38: WixSchedFirewallExceptionsInstall. Return value 1.
Action start 10:55:38: DuplicateFiles.
Action ended 10:55:38: DuplicateFiles. Return value 1.
Action start 10:55:38: SchedXmlFile.
Action start 10:55:38: ExecXmlFile.
Action ended 10:55:38: ExecXmlFile. Return value 1.
Action ended 10:55:38: SchedXmlFile. Return value 1.
Action start 10:55:38: CreateShortcuts.
Action ended 10:55:38: CreateShortcuts. Return value 1.
Action start 10:55:39: RegisterClassInfo.
Action ended 10:55:39: RegisterClassInfo. Return value 1.
Action start 10:55:39: RegisterExtensionInfo.
Action ended 10:55:39: RegisterExtensionInfo. Return value 1.
Action start 10:55:39: RegisterProgIdInfo.
Action ended 10:55:39: RegisterProgIdInfo. Return value 1.
Action start 10:55:39: WriteRegistryValues.
Action ended 10:55:39: WriteRegistryValues. Return value 1.
Action start 10:55:39: RegisterTypeLibraries.
Action ended 10:55:39: RegisterTypeLibraries. Return value 1.
Action start 10:55:39: RegisterUser.
Action ended 10:55:39: RegisterUser. Return value 1.
Action start 10:55:39: RegisterProduct.
Action ended 10:55:39: RegisterProduct. Return value 1.
Action start 10:55:39: MsiPublishAssemblies.
Action ended 10:55:39: MsiPublishAssemblies. Return value 1.
Action start 10:55:39: NetFxExecuteNativeImageCommitUninstall.
Action ended 10:55:39: NetFxExecuteNativeImageCommitUninstall. Return value 1.
Action start 10:55:39: NetFxExecuteNativeImageCommitInstall.
Action ended 10:55:39: NetFxExecuteNativeImageCommitInstall. Return value 1.
Action start 10:55:39: PublishFeatures.
Action ended 10:55:39: PublishFeatures. Return value 1.
Action start 10:55:39: PublishProduct.
Action ended 10:55:39: PublishProduct. Return value 1.
Action start 10:55:39: SetCopyConfigCmd.
Action ended 10:55:39: SetCopyConfigCmd. Return value 1.
Action start 10:55:39: CopyConfigCmd.
Action ended 10:55:39: CopyConfigCmd. Return value 1.
Action start 10:55:39: InstallFinalize.
ExecFirewallExceptions: Installing firewall exception2 Microsoft Dynamics NAV Client (C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe)
ExecFirewallExceptions: Error 0x800706d9: failed trying to find existing app
ExecFirewallExceptions: Error 0x800706d9: failed to add/update application exception for name 'Microsoft Dynamics NAV Client', file 'C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe'
CustomAction WixExecFirewallExceptionsInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:55:39: InstallFinalize. Return value 3.
ExecFirewallExceptions: Uninstalling firewall exception2 Microsoft Dynamics NAV Client (C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe)
ExecFirewallExceptions: Error 0x800706d9: failed to remove authorized app
ExecFirewallExceptions: Error 0x800706d9: failed to remove application exception for name 'Microsoft Dynamics NAV Client', file 'C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe'
CustomAction WixRollbackFirewallExceptionsInstall returned actual error code 1603 but will be translated to success due to continue marking
Action ended 10:55:40: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {00000000-0000-7100-0000-C92F6986D8DF}
Property(S): WixRollbackFirewallExceptionsInstall = 1€Microsoft Dynamics NAV Client€2147483647€*€0€2€C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe€€-2147483648€
Property(S): WixExecFirewallExceptionsInstall = 1€Microsoft Dynamics NAV Client€2147483647€*€0€2€C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe€€-2147483648€
Property(S): NAV_NETFX35_INSTALLED = #1
Property(S): NAV_VCPP_INSTALLED = #1
Property(S): NETFRAMEWORK45 = #378389
Property(S): AppDataDynNavVer = C:\Users\jeanellek\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\71\
Property(S): AppDataDynNAV = C:\Users\jeanellek\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\
Property(S): AppDataMS = C:\Users\jeanellek\AppData\Roaming\Microsoft\
Property(S): ComAppDataDynNavVer = C:\ProgramData\Microsoft\Microsoft Dynamics NAV\71\
Property(S): ComAppDataDynNAV = C:\ProgramData\Microsoft\Microsoft Dynamics NAV\
Property(S): INSTALLDIR = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\
Property(S): TARGETDIR = C:\
Property(S): Images = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Images\
Property(S): Add_Ins = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\
Property(S): DynConnect = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Connect\
Property(S): BusinessChart = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\BusinessChart\
Property(S): VideoPlayer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\VideoPlayer\
Property(S): PageReady = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\PageReady\
Property(S): PingPong = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\PingPong\
Property(S): TimelineVisualization = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Timeline\
Property(S): SLTDIR.1029 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1029\
Property(S): SLTDIR.1030 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1030\
Property(S): SLTDIR.1031 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1031\
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Property(S): SLTDIR.1053 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1053\
Property(S): SLTDIR.3082 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\3082\
Property(S): SLTDIR.4105 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\4105\
Property(S): En_Us = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\en-US\
Property(S): Elster = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Elster\
Property(S): MX_ElectronicInvoice = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\ElectronicInvoice\
Property(S): BAPI = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\BAPI\
Property(S): OLSync = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\OLSync\
Property(S): OpenXml = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\OpenXml\
Property(S): UserAccount = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\UserAccount\
Property(S): NavEwsWrapper = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\NavEwsWrapper\
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Property(S): CodeViewer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\CodeViewer\
Property(S): EditComp = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\CodeViewer\EditorComponents\
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Property(S): EnuFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\ENU\
Property(S): Timer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Timer\
Property(S): SMTP = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\SMTP\
Property(S): DOPAYMENTSERVICE = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Online Services\
Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\
Property(S): CopyConfigCmd = "C:\Windows\SysWOW64\cmd.exe" /c copy /Y "" "%SystemRoot%\sysnative\mmc.exe.config"
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Property(S): NetFxExecuteNativeImageInstall = C:\Windows\Microsoft.NET\Framework\v4.0.30319\ngen.exe install "C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe" /AppBase:"C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\\"€5000€C:\Windows\Microsoft.NET\Framework\v4.0.30319\ngen.exe update /queue€500
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Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 3993
Property(S): VirtualMemory = 6803
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = JeanelleK
Property(S): UserSID = S-1-5-21-27627435-1192795646-1512891639-1187
Property(S): UserLanguageID = 1033
Property(S): ComputerName = ORDER1
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 10:55:40
Property(S): Date = 3/31/2014
Property(S): MsiNetAssemblySupport = 4.0.30319.17929
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = pc
Property(S): COMPANYNAME = Microsoft
Property(S): DATABASE = C:\Windows\Installer\4744a.msi
Property(S): OriginalDatabase = C:\Users\jeanellek\Desktop\Nav\RoleTailoredClient\Microsoft Dynamics NAV RoleTailored Client.msi
Property(S): UILevel = 2
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\Users\jeanellek\Desktop\Nav\RoleTailoredClient\
Property(S): SourcedirProduct = {00000000-0000-7100-0000-0CE90DA3512B}
Property(S): ProductToBeRegistered = 1
MSI (s) (14:14) [10:55:40:549]: Product: Microsoft Dynamics NAV RoleTailored Client -- Installation failed.

MSI (s) (14:14) [10:55:40:549]: Windows Installer installed the product. Product Name: Microsoft Dynamics NAV RoleTailored Client. Product Version: 7.1.35473.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

geordie

So, this is the relevant part, related effectively to the add of the rule :

ExecFirewallExceptions: Installing firewall exception2 Microsoft Dynamics NAV Client (C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe)
ExecFirewallExceptions: Error 0x800706d9: failed trying to find existing app
ExecFirewallExceptions: Error 0x800706d9: failed to add/update application exception for name 'Microsoft Dynamics NAV Client', file 'C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe'
CustomAction WixExecFirewallExceptionsInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Should be possible for you to remove NAV and re-install it with "Add rule to Firewall" = No in the setup?