Printing Preferences in NAV 5

hollydonut

hi all,

i got problem with paper size in report. I have set in the report the paper size to legal, also in printing preferences in control panel.
but somehow when print the report, the paper size is back to letter.
have anyone got this issue? need your advice to set the paper size.

thanks in advance.

geordie

Did you check also the page size in printer predefined setup?

hollydonut

yes, i have.
i have change the default size to legal.
but when i check in the File > Page Setup from navision, the paper size is changed to letter.

geordie

Can you try setting the printer as default and run again the report?
Also please verify not to have any record in "Printer Selection" for your user.

hollydonut

thanks geordie, i tried your suggestion and it work.