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NAV 2013 Approval

ro03ro03 Member Posts: 22
edited 2014-02-22 in NAV Three Tier
Hi People,

When i send an approval request to my approver i don't get an e-mail when he has approved the purchase - order. When he reject or delegate the approval we're get an e-mail with the notification how can i fix this issue?

This is the template.

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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Example</title>
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<body>
<p><span style="font-size: 10.0pt; font-family: Arial">%1 %2 </span>
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<table border="1" width="54%" id="table2" cellspacing="0" cellpadding="0">
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<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
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<p class="TableText"><font face="Arial" size="2">%8 %9</font></td>
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<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
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<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
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Comments

  • mohana_cse06mohana_cse06 Member Posts: 5,504
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    -Mohana
    http://mohana-dynamicsnav.blogspot.in/
    https://www.facebook.com/MohanaDynamicsNav
  • ro03ro03 Member Posts: 22
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.
  • tinoruijstinoruijs Member Posts: 1,226
    ro03 wrote:
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.

    There is no email sent when a document is approved.
    The Approval boolean in the setup is meant for sending a mail to let the approver know he or she has to approve something.
    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • mohana_cse06mohana_cse06 Member Posts: 5,504
    tinoruijs wrote:
    ro03 wrote:
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.

    There is no email sent when a document is approved.
    The Approval boolean in the setup is meant for sending a mail to let the approver know he or she has to approve something.
    You are Right Tino Ruijs.

    Got confused with name #-o

    -Mohana
    http://mohana-dynamicsnav.blogspot.in/
    https://www.facebook.com/MohanaDynamicsNav
  • ro03ro03 Member Posts: 22
    Thx Guys! Second question is there a way to build something like that :-)?
  • allenyyzhouallenyyzhou Member Posts: 142
    You could do some customization to CU439 and CU440, not too complicated and no big risk.
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