NAV 2013 Approval

ro03
ro03 Member Posts: 22
edited 2014-02-22 in NAV Three Tier
Hi People,

When i send an approval request to my approver i don't get an e-mail when he has approved the purchase - order. When he reject or delegate the approval we're get an e-mail with the notification how can i fix this issue?

This is the template.

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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Example</title>
</head>
<body>
<p><span style="font-size: 10.0pt; font-family: Arial">%1 %2 </span>
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<p>%4 %5</p>
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<a href="%5">
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<p><span style="font-size: 10pt; font-family: Arial; font-weight: 700">%1 %2</span></p>
<table border="1" width="54%" id="table2" cellspacing="0" cellpadding="0">
<tr>
<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
<p class="TableTextBold"><b>%7</b></td>
<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
<p class="TableText"><font face="Arial" size="2">%8 %9</font></td>
</tr>
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<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
<p class="TableTextBold"><b><font face="Arial" size="2">%10</font></b></td>
<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
<p class="TableText"><font face="Arial" size="2">%11</font></td>
</tr>
<tr>
<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
<p class="TableTextBold"><b>%12</b></td>
<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
<p class="TableText"><font face="Arial" size="2">%13 %14</font></td>
</tr>
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<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
<p class="TableTextBold"><b><font face="Arial" size="2">%15</font></b></td>
<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
<p class="TableText"><font face="Arial" size="2">%16</font></td>
</tr>
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<td width="139" valign="top" style="width:1.45in;padding:0in 5.4pt 0in 5.4pt">
<p class="TableTextBold"><b><font face="Arial" size="2">%17</font></b></td>
<td width="494" valign="top" style="width:370.3pt;padding:0in 5.4pt 0in 5.4pt">
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</tr>
</table>
</body>
</html>

Comments

  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    -Mohana
    http://mohana-dynamicsnav.blogspot.in/
    https://www.facebook.com/MohanaDynamicsNav
  • ro03
    ro03 Member Posts: 22
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.
  • tinoruijs
    tinoruijs Member Posts: 1,226
    ro03 wrote:
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.

    There is no email sent when a document is approved.
    The Approval boolean in the setup is meant for sending a mail to let the approver know he or she has to approve something.
    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    tinoruijs wrote:
    ro03 wrote:
    mohana_cse06 wrote:
    Did you check Approval Setup page?
    Whether Notify User About: Approvals is checked or not?

    Yes i checked. All notifications are turned on.

    There is no email sent when a document is approved.
    The Approval boolean in the setup is meant for sending a mail to let the approver know he or she has to approve something.
    You are Right Tino Ruijs.

    Got confused with name #-o

    -Mohana
    http://mohana-dynamicsnav.blogspot.in/
    https://www.facebook.com/MohanaDynamicsNav
  • ro03
    ro03 Member Posts: 22
    Thx Guys! Second question is there a way to build something like that :-)?
  • allenyyzhou
    allenyyzhou Member Posts: 142
    You could do some customization to CU439 and CU440, not too complicated and no big risk.

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