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Reminder Report (117) strange behavior
clarasdk
Member Posts: 46
We discovered a strange behavior in the Reminder Report (117) both in NAV 2013 (Build 35345) and NAV 2013 R2 (Build 35800).
Having an Issued Reminder prints following values to the Report:
- the Remaining Amounts from Customer Ledger Entries
- an Additional Fee, if set up
- a Rounding Difference, if set up
- an Interest Amount, if set up
- a Total of all mentioned Amounts
As soon as a Beginning Text or an Ending Text is defined for the matching Reminder Level, the Line with the Interest Amount won’t appear on the print. The Total still includes the sum of all values, although Interests are hidden.
As we can see in the Issued Reminder Lines as well as in the Report Data, the Interest Amount is included, but simply not shown on the Report.
Although the Interest Amount can be used as a placeholder in the Beginning and Ending Text, this behavior seems like an error to us. Did anyone experience similar problems with that issue? Is it by design or an error?
Having an Issued Reminder prints following values to the Report:
- the Remaining Amounts from Customer Ledger Entries
- an Additional Fee, if set up
- a Rounding Difference, if set up
- an Interest Amount, if set up
- a Total of all mentioned Amounts
As soon as a Beginning Text or an Ending Text is defined for the matching Reminder Level, the Line with the Interest Amount won’t appear on the print. The Total still includes the sum of all values, although Interests are hidden.
As we can see in the Issued Reminder Lines as well as in the Report Data, the Interest Amount is included, but simply not shown on the Report.
Although the Interest Amount can be used as a placeholder in the Beginning and Ending Text, this behavior seems like an error to us. Did anyone experience similar problems with that issue? Is it by design or an error?
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