Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.7K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 305 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 993 SQL General
- 384 SQL Performance
- 34 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 260 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
Bad Sales Order
nverma
Member Posts: 396
One of our clients, had a sales order was entered with the wrong bill-to. Before, it was invoiced, they unshipped the Item lines. Now, there are 2 G/L Lines that the system wont let them unship.
They tried to change the bill-to because of the shipped G/L Lines, they were not able to do that. So, they ended up creating a new order and they haev shipped and invoiced it. However, the problem is that the older order is still out there.
What the best way of fixing this.
As it stands, the items have been deleted from the shipment and only the G/L lines remain.
They tried to change the bill-to because of the shipped G/L Lines, they were not able to do that. So, they ended up creating a new order and they haev shipped and invoiced it. However, the problem is that the older order is still out there.
What the best way of fixing this.
As it stands, the items have been deleted from the shipment and only the G/L lines remain.
0
Comments
This will balance the customer account.