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Outlook Integration with NAV 2013 R2

SheejaSheeja Member Posts: 21
edited 2014-01-29 in NAV Three Tier
Hi All. I have successfully installed NAV 2013 r2 in my system. Now i was trying to use the Microsoft Outlook in RTC. It shows a error

Microsoft Dynamics NAV

Installation and configuration of the Microsoft Outlook Integration add-in is not complete. Be sure that Outlook Integration is installed and all required objects are allowed to run.

Page Outlook Synch. Entities must close.
OK

Can anyone plz help me out of this?
Thanks in advance.
Thanks & Regards,
Sa

Answers

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    beranberan Member, Microsoft Employee Posts: 80
    Are you sure this one is installed

    Microsoft.Dynamics.NAV.OLSync.OLSyncSupplier, Version=7.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.Microsoft.Dynamics.NAV.OLSync.OLSyncSupplier.OutlookObjectLibrary

    and by the way look in Cod5300.txt, that is where I copied the code from.

    if you still have NAV 2013 installed then it might fail.
    Eric Beran
    Software Design Engineer II
    Dynamics NAV Office 365
    Microsoft

    This posting is provided "AS IS" with no warranties, and confers no rights.
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    SheejaSheeja Member Posts: 21
    Hi Beran,
    Yes i have also installed nav 2013. For nav 2013 Outlook is working but in nav 2013 r2 it shows not installed even though when i installed the entire setup.
    Any solution for this ?
    Thanks & Regards,
    Sa
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    RSA_TechRSA_Tech Member Posts: 65
    Sheeja wrote: »
    Hi Beran,
    Yes i have also installed nav 2013. For nav 2013 Outlook is working but in nav 2013 r2 it shows not installed even though when i installed the entire setup.
    Any solution for this ?

    hey Sheeja, did you find a solution for your issue? I'm having the same trouble.
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