System out of Memory

mohrizkimaulana

Dear Expert,

"Microsoft Dynamics NAV has run out of system memory and has been shut down. Unsaved data may have been lost."

I got this error message when to start NAV 2013.
anyone could give me an advice to fix this problem.
Thank you.

Rizki

geordie

At startup? Usually this kind of error can be raised if the number of record processed in a report is very high, what does the event view (client and server) say?

mohrizkimaulana

Faulting application name: Microsoft.Dynamics.Nav.Client.exe, version: 7.0.33781.0, time stamp: 0x50491aa2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0xe0434352
Fault offset: 0x0000b727
Faulting process id: 0x6f94
Faulting application start time: 0x01cf038069b5e686
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics NAV\70\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: af76fd35-6f73-11e3-b6f0-e0db551789d3

Above is what Event Viewer said.. what does it means of faulting on Kernelbase.dll?
Please help me, i'm just newbie.

Thank you for your respond

Rizki

beran

Unfortunately Dynamics NAV does not provide much more information than what you see.

Other crashes gives at least the stack traces which helps the supporters better information and also helps us developers in detecting the problem much faster. In the case of the 'Out of memory' we were afraid of writing the stack traces to the event viewer because if that crashes then we get a Watson log on the event viewer crash and not the original crash.