How to MAP: Sales shipment damaged and subject to Insurance

mbspuri

Hi Dear,


We prepared Sales Shipment and sent to Customer, on the way tranport met with an accident and entire product got damaged.

We have to resend the material to customer. In the mean time insurer will calculate losses and will compensate later.

1. i did sales return
2. Selected Posted sales shipment and invoice data (applied also) with return reason code (damaged)
3. I have created return related new docs also (which gave me new Sales order)
4. I posted sales return doc.
5. I posted new sales order also

My question is : due to sales return Item has also increased in inventory. How to handle it as it is practically not in our inventory and we will get compensastion in liu of material.

Thanks in advance.

Puri

mbspuri

Hi Dear,

If you can tell me how to receive compensation from Insurance company..........


Thanks,

Puri

mbspuri

Dear ALL,

DOES ANYONE HAS ANSWERE....?

Thanks

Puri