RTC Crash When Lookup Item No in SO

johanna

Dear all,

I am using NAV 2009 R2 Build 33558.
When I Lookup Item No. in Sales Order Line, RTC is crashed and closed.
This only happen in one user and in terminal server. When this user use another computer (not terminal server), this issue is not happen.
Below is the event viewer result of this issue.

Type: System.ArgumentOutOfRangeException
Message:
Value of '-0.2878857' is not valid for 'FillWeight'. 'FillWeight' must be greater than 0.
Parameter name: FillWeight
StackTrace:
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.<>c__DisplayClass2.<DoRethrowWithCatchException>b__0()
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.ExecuteAndCatchExceptions(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.DoExecute(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.DoRethrowWithCatchException(Exception exception)
Source: Microsoft.Dynamics.Nav.Client

---

Type: System.ArgumentOutOfRangeException
Message:
Value of '-0.2878857' is not valid for 'FillWeight'. 'FillWeight' must be greater than 0.
Parameter name: FillWeight
ParamName: FillWeight
StackTrace:
at System.Windows.Forms.DataGridViewColumn.set_FillWeight(Single value)
at Microsoft.Dynamics.Framework.UI.WinForms.RepeaterControlAdapter.UpdateUserColumnFillWeight()
at Microsoft.Dynamics.Framework.UI.WinForms.RepeaterControlAdapter.PostLoad()
at Microsoft.Dynamics.Framework.UI.WinForms.RepeaterControlAdapter.OnDataLoaded()
at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnDataLoaded()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.OnFormToShow(LogicalForm logicalFormToShow, LogicalControl originatingLogicalControl)
at Microsoft.Dynamics.Framework.UI.WinForms.ClientSession.OnFormToShow(LogicalForm logicalFormToShow, LogicalControl originatingLogicalControl)
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.OnLookupFormReady(LookupFormReadyEventArgs e)
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.LookupFormReady(Object sender, LookupFormReadyEventArgs e)
at Microsoft.Dynamics.Framework.UI.UISession.OnLookupFormReady(LookupFormReadyEventArgs e)
at Microsoft.Dynamics.Framework.UI.LookupAction.InvokeCore(Boolean async, LogicalControl logicalControl, Object state, UISession uiSession)
at Microsoft.Dynamics.Framework.UI.Action.InvokeCoreWithErrorHandling(Boolean async, LogicalControl logicalControl, Object state, UISession uiSession)
at Microsoft.Dynamics.Framework.UI.Action.DoInvoke(LogicalControl logicalControl, UISession uiSession)
at Microsoft.Dynamics.Framework.UI.Action.Invoke(LogicalControl logicalControl)
at Microsoft.Dynamics.Framework.UI.Windows.ActionsHelper.InvokeDefaultLookupAction(LogicalControl control, Boolean useLookupStringValue, String lookupValue)
at Microsoft.Dynamics.Framework.UI.Windows.ActionsHelper.InvokeDefaultLookupAction(LogicalControlAdapter adapter, String lookupValue)
at Microsoft.Dynamics.Framework.UI.WinForms.StringControlAdapter.OnLookupClick()
at Microsoft.Dynamics.Framework.UI.WinForms.StringControlAdapter.TextControl_LookupClick(Object sender, EventArgs e)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.BusinessQuadroBase`3.LookupControl_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at Microsoft.Dynamics.Framework.UI.WinForms.Controls.LookupButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Source: System.Windows.Forms

Please help.. Thank you..

jevgjem

Try to delete ZUp file in terminal server, and test it again.

johanna

Thanks jevgjem.. But, unfortunately, after I deleted zup file, the error is still happen..

MESCANDON

Has anybody found a solution?
I am having the same problem. All other workstations appear fine except mine.
Repairing my installation and removing the zup file didn't change anything.

Lex

Yes,

this appears to he a user personalization issue

Delete the file"PersonalizationStore.xml" from the users profile:
drive:\Users\<user>\AppData\Roaming\Microsoft\Microsoft Dynamics Nav\PersonalizationStore.xml
9this was a win 7/ server 2008 file path)

if that does not work, delete user personalizations in RTC- Search "Delete Personalization"

delete all the personalizations for that user, then go back and delete the PersonalizationStore.xml file before logging on.