All other users are accessing making entries(no database,No company,No object designer). I have two users was with me sa with super role and kmk with super roles. are missing passwords. I am unable to take backup, create new company or alter database.
I put support request, after 10 days of threaded communication, they said can't help and They billed me US$ 189 for their un solved service.
Then there is nothing we can do. If you lost the passwords of the 2 super users, then it's you (or your company) to blame. As you aren't able to go to the Object Designer either, you can't import a fob to reset or guess the passwords. Maybe the database can be send to Microsoft to investigate, but they will want $$$ for that. IF they do it.
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Are you sure that MS can do something If send my FDB file?
If not I have a strategy like this
Copy all the Posted entries like invoices and Manual GL entries into XLS worksheet and format as per RIM data loading requirements and import to a new database. I have few reports and forms which I have changed. I have a FOB files also . I can import into New database.
Are you sure that MS can do something If send my FDB file?
No, I'm not.
You should talk this over with your partner. A forum is not the right place to discuss the steps needed to get your NAV data in a new database. We don't know the customizations done on your database. We don't know which modules you use. Your partner does.
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I put support request, after 10 days of threaded communication, they said can't help and They billed me US$ 189 for their un solved service.
Warm Regards
KMK
Are you sure that MS can do something If send my FDB file?
If not I have a strategy like this
Copy all the Posted entries like invoices and Manual GL entries into XLS worksheet and format as per RIM data loading requirements and import to a new database. I have few reports and forms which I have changed. I have a FOB files also . I can import into New database.
Is it right?
Warm Regards
KMK
You should talk this over with your partner. A forum is not the right place to discuss the steps needed to get your NAV data in a new database. We don't know the customizations done on your database. We don't know which modules you use. Your partner does.
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
simple solution. --> login with any user id and find out user list.
you can recollect names and password..
warm regards
kmk
Microsoft has not provided that service for some time.