Sales Credit Memo

lhs168lhs168 Member Posts: 2
My problem:
I want to return order of sales order that has invoice posted. I do Copy Document with the posted invoice and i get the error message:"Max. Payment Tolerence must have the same sign as Amount in Cust. Ledger Entry Entry No.='xxxxxx'.".

I check the Cust. Ledger Entry with the Entry No., the value of Max. Payment Tolerence = -xxxx.xx and Amount = xxx,xxx.xx.

How can I return this order and what should I do? Any help will be appreciated.

Thanks.
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