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Customer Ledger Reversal
Ewan
Member Posts: 54
Has anyone come accross this.
A member of our sales ledger team reversed a bank receipt on the customer ledger which had been allocated.
The reversal however did not create a reversal entry on the Bank or Customer ledger but did so on the General ledger entry table.
The result was that both the bank and sales ledger were thrown out of balance.
It looks to me like the fix is to delete the two extra unlinked entries on the General ledger from the ledger entry table.
Is this a navision bug?
A member of our sales ledger team reversed a bank receipt on the customer ledger which had been allocated.
The reversal however did not create a reversal entry on the Bank or Customer ledger but did so on the General ledger entry table.
The result was that both the bank and sales ledger were thrown out of balance.
It looks to me like the fix is to delete the two extra unlinked entries on the General ledger from the ledger entry table.
Is this a navision bug?
0
Comments
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
dynamics 2009 R2
I have also noticed that reversals post entries in the general ledger control accounts that do not exist in the ledgers they are linked to eg customer ledger. These entries normally net off to zero however in my opinion they should not be there at all as they risk the integity of the control accounts. (these are set to dissallow direct posting)
If not can anyone recommend a Nav consutant who could get to the bottom of it?