Error in RTC when printing reports to PDF

sapan24sapan24 Member Posts: 29
edited 2013-01-17 in NAV Three Tier
Hi,

In RTC for this one company the users have changed the logo and address and suddenly the sendtoPDF function that was in NAV 2009R2 is giving the below error. Can you please help? The same function works in all other companies in that database

PS- Changes to the address and logo were made only to this company

Comments

  • afarrafarr Member Posts: 287
    Has the logo grown in size (i.e. number of bytes)?
    If so, try using a logo with lower resolution (to get a smaller size), and see if the error still occurs.
    Alastair Farrugia
  • clauslclausl Member Posts: 455
    First try to remove the new Logo from the report, and let me now if the report works without the logo.

    I not I would like to know if the Logo is JPG.

    /Claus Lundstrøm
    Claus Lundstrøm | MVP | Senior Product Manager | Continia.com
    I'm blogging here:http://mibuso.com/blogs/clausl and used to blog here: http://blogs.msdn.com/nav
    I'm also offering RDLC Report Training, ping me if you are interested. Thanks to the 700 NAV developers that have now already been at my training. You know you can always call if you have any RDLC report issues :-)
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