Return Order to invoiced sales order but not completed

ahmedba

Hi guys if i make sales order then i make shipment to sales order but not complete and before complete also make invoiced to these sales order no if i want to return to this invoiced order what i do.(steps by detailes)

ex(i make order no so-00013,Total order 200,I ship to 100 and also invoiced, now if i want to return this invoiced quantity what i do)

thanks

mohana_cse06

Create a Credit Memo with Quantity 100 and apply to posted invoice..

ahmedba

i need steps by details if possible
1-open credit memo
2-like this
thanks

mohana_cse06

:thumbsdown: sorry

ahmedba

please forgive me this time

mohana_cse06

No need to be sorry.
please wait, someone can give you steps like

1-open credit memo
2-like this