Question. We are currently/have been paying for software/annual insurance for Nav 2009 for quit some years now. We have been under the assumption that paying this fee would guarantee us any future releases of Nav like Nav 2013. We have successfully downloaded Nav 2013 from customer source but quickly realized that we need another license to run Nav 2013. We have contacted our partners to please provide us with a license so we can test out all the new features before any kind of commitment to the new software to make sure it's what we want to use moving forward ( from an IT standpoint we are super excited \:D/
) We are also in the process of purchasing more "seats" for Nav 2009 because business is growing.
Come to just find out, we are not allowed to get the Nav 2013 license until we are committed to use the new software... WHAT?!?!?! We haven't even tested it out yet! Kinda reminds me of a chicken and egg... which comes first? Also come to find out, If we do commit to the new Nav 2013 we are not allowed to purchase additional seats for Nav 2009! again a WHAT??!?!!??!!? what if we need one more seat...
So my question to everyone here... is my partner correct in stating the facts above? I haven't been able to find anything on the Microsoft website. Also if so, WTF Microsoft... where can I go to Bi**h and say how dumb this process is.
Please! I hope someone can come and tell me I got it all wrong [-o<