NAV 2009 crash when Adobe Reader is open

chrisxx83chrisxx83 Member Posts: 54
Hi
one of my client have problem with NAV 2009 R2 Classic. When he open Adobe Reader and switch many times between these 2 windows, NAV suddenly crash. How can I check what is the reason of this problem? Maybe someone had the same?

Comments

  • krzychub83krzychub83 Member Posts: 120
    Hi
    I have never seen something like this before.

    Is your customer receiving any error messages? What about Windows Event Logs?
    Regards
    KB
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