NAV 7 (2013) License Issue

amazan

Hi,

We've configured a new development license for NAV 7 but don't works on RTC, otherwise, on Development Environment works OK. I can upload it and, after that, I can save reports, create tables, etc... , but when I open RTC, the system drops the attached message.

I put it on RTC Folder (C:\Program Files (x86)\Microsoft Dynamics NAV\70\RoleTailored Client) and, after restart of services, the message is the same.

The license has this granules:

610 Partner Demo/Dev Module
620 Product Specialist
630 Solution Developer
900 All application granules

System Properties:
.- Windows 7 SP1 Professional x64
.- SQL Server Express 2008, RTC and Development Environment installed in the same machine.
.- Using administrator login
.- One user (me)

I don't know what's going on. Can you help me?.

Thank you.

manikandan

amazan wrote:

Hi,

We've configured a new development license for NAV 7 but don't works on RTC, otherwise, on Development Environment works OK. I can upload it and, after that, I can save reports, create tables, etc... , but when I open RTC, the system drops the attached message.

I put it on RTC Folder (C:\Program Files (x86)\Microsoft Dynamics NAV\70\RoleTailored Client) and, after restart of services, the message is the same.

The license has this granules:

610 Partner Demo/Dev Module
620 Product Specialist
630 Solution Developer
900 All application granules

System Properties:
.- Windows 7 SP1 Professional x64
.- SQL Server Express 2008, RTC and Development Environment installed in the same machine.
.- Using administrator login
.- One user (me)

I don't know what's going on. Can you help me?.

Thank you.

Hi amazan,
your developer licence must be upgraded to Nav 2013. :thumbsup:

Thanks,
Muthusubramanan.M

amazan

manikandan wrote:

Hi amazan,
your developer licence must be upgraded to Nav 2013. :thumbsup:

Thanks,
Muthusubramanan.M

Hi Muthusubramanan,

The license was upgraded to Nav 2013, don't works on RTC 2013 but works on Development Environment 2013.

Thanks.
Toni

DenSter

The license has to be uploaded, then you restart the service tier.

amazan

DenSter wrote:

The license has to be uploaded, then you restart the service tier.

Hi DenSter,

I dit it, license uploaded into NAV 2013, restarted the service tier and didn't work. Reboot the computer and the same, didn't work.
I think that license was badly configured so I don't know if it needs a granule or directly is wrong license.

In Database Information says that Licensed Sessions are zero. It's suspicious.

Thank you!
Toni

DenSter

Call MSFT, have them check your license and issue a new one.

kine

When configuring the demo/dev license, you need to select the granule for user session and you need to enter how much (max 20).

amazan

kine wrote:

When configuring the demo/dev license, you need to select the granule for user session and you need to enter how much (max 20).

Thans a lot, kine.