delivery / shipping date & shipping advice & inventory picks

buchhot

Hi you all NAV-Gurus!

I am having some questions concerning warehouse shipping management and delivery date promising to the customer.

Let's say I want to promise the customer that he will get items on some specified date.
I can do that by typing in a requested or promised delivery date in the sales header.

The system is setup that it uses the base calender and calculate warehouse handling time and shiiping time to customer.

Question 1:
=========
NAV will calulate a shipping date and will put it into the sales lines but not in the header - why is that??
Even if there could be different shipping dates because of availability, with the shipping advice complete ther can be only one shipping date??

Question 2:
=========
If I want several shipping dates and set the sales header to shipping advice "partial", if I then create warehouse pick it just generates on with the shipping date of the header??? So how could I get NAV to give correct info to our warehouse staff?

I hope anyone can help me because I do not really understand NAV standard behaviour.

Many thanks in advance and best wishes from Austria.
Thomas

buchhot

Is it possible that I was not able to describe my problem properly?
If so, please tell me and I will try to explain in more detail.

kr
Thomas