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undo shipment applied only on posted order but not invoiced

ahmedbaahmedba Member Posts: 424
Hi guys i have one problem when i make ship to order then this order damage so that i want to return when i make return to order i see this error undo shipment can applied only on posted order but not invoiced order why

how i solve this problem

thanks

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    ufukufuk Member Posts: 514
    You have to issue a credit memo if the order is invoiced.
    Ufuk Asci
    Pargesoft
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