Price is Changed on POS ( LS Retail) w Customer

Hayan

Dear All,

I am facing this problem,

I am using LS Retail with NAV 6.1 SP1
I am using the Item variant frame work to identify my Variants

on the POS of LS Retail, when i am having the same variant of the item but with two different prices, when i am using a customer tender type, the system is automatically changing the price on the POS to the old Price and considering it as a discount.

anybody has this passed by him. i tried it to my Database and on Cronus.Same Problem.

Any help on this?

Best
HAYAN

sudhakarsv

Hayan,

when i am having the same variant of the item but with two different prices, when i am using a customer tender type, the system is automatically changing the price on the POS to the old Price and considering it as a discount.

is there any customer/customer group wise discount is available for particular items ?
You can check the same in Transaction header table.

Hayan

yes there is and the customer group is the same that is setupped on the pricing tab on the Retail item card.

sudhakarsv

Hayan,

yes there is and the customer group is the same that is setupped on the pricing tab on the Retail item card.

have you given any customer group wise discount to items ?

Hayan

Nup

sudhakarsv

on the POS of LS Retail, when i am having the same variant of the item but with two different prices, when i am using a customer tender type, the system is automatically changing the price on the POS to the old Price and considering it as a discount.

Is it happening on NAV Sales order as well,
ie.create a sales order - select the customer on header and enter the items in lines.
check whether the discount on items is calculating or not ?

yasirbabas

We are also facing same problem
We put a Customer price with a customer price . Then Default Price group of the customer is set to that.

When I am using Direct sales invoice in the POS ( For Testing Purpose) It showed me the correct price ( Required Price for me)
But when I use the POS user inteface for this customer It showed me a different price.

I think LS retail is not working as standard of Navision

Thanks and regards