PersonalizationStore.xml and performance issues

morten

Hi All

Running RTC in a customer environment we experience issues with opening the items table for some users. Typicaly it can take several seconds from one user, but be lightning fast for another user at the same time.

Deleting the PersonalizationStore.xml file from the users profile is the only way I have figured out that will fix the issue, but juste temporary.

A typical PersonalizationStore.xml can be around 800kb to 1500kb, has anyone else had similar issues or know how to debug something like this ?

Currently we are running build 6.0.33494.0

morten

bbrown

Were you able to resolve this besides deleting the file? We are experiencing the same issue with 7.1.39665.0