Approvals setup errors

nagendra_varma

hi all,

issue regarding approval setup in nav
below is the error i got through


Microsoft Dynamics NAV Classic

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The SMTP mail system returned the following error: (0x8004020E): The server rejected the sender address. The server response was: 530 5.7.0 Must issue a STARTTLS command first. pb10sm1251286pbc.68

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OK


how to solve it?

Chinmoy

Need to check with your SMTP server administrator. I guess, there is nothing to do from within NAV.

Chn

mohana_cse06

May I know the smtp setup?

nagendra_varma

i am useing gmail as smtp ......

Chinmoy

Not very sure whether this can be achieved, but you can check the following link, it looks like gmail uses different ports for smtp and authentications.

http://support.google.com/mail/bin/answ ... swer=13287

See if you can make out something from this. Anyways, I still feel if you do not have control over the SMTP server you are using for automatic mailings, it is not recommended, as it may interrupt with your automatic communication system (you never know if Google blocks your emails

Chn

nagendra_varma

hi cnn

it didnt work for me,
if ur time permits just explain me step wise procedure to start approval request

Chinmoy

If you have a company owned SMTP.. use that server details (check your account settings in Outlook). As I said check with your Network / System Administrator. Show your systems team the SMTP Setup of NAV and ask them what values you should use. And since you have reached a state where NAV is trying to send the email, all other Approval setups hold good, I feel there is no need to change anything else in NAV, except the SMTP setups.

Chn