RTC Connects, But Classic Won't

lgp
lgp Member Posts: 77
edited 2012-05-11 in NAV Three Tier
Hi - we are having an issue with a new installation of NAV 2009 R2. From the server, we can connect with both the Classic Client and RTC. From the workstations, we can connect with RTC, but cannot connect with Classic Client. No error message, the connection just times out. We have never seen this before - usually the connection issues tend to be with RTC. Has anyone else had this problem?
Leanne G. Paul
Business Applications/IT Advisor, Competitive Edge Services

Comments

  • ara3n
    ara3n Member Posts: 9,258
    Yes. By default SQL does not allow remote users to connect. So you have enable that from SQL SMS.

    Then you have also enable TCIP protocol that is by default disabled.


    This should do the trick.
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • lgp
    lgp Member Posts: 77
    Thanks for your response. I checked for both. Remote sessions are enabled, as well as TCP/IP. Any other suggestions?
    Leanne G. Paul
    Business Applications/IT Advisor, Competitive Edge Services
  • ara3n
    ara3n Member Posts: 9,258
    firewall?
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • lgp
    lgp Member Posts: 77
    edited 2012-05-11
    Wouldn't that also prevent RTC from connecting?
    Leanne G. Paul
    Business Applications/IT Advisor, Competitive Edge Services
  • ara3n
    ara3n Member Posts: 9,258
    they are on separate ports, and you can open specific ports
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • lgp
    lgp Member Posts: 77
    I'll check this out - thank you!
    Leanne G. Paul
    Business Applications/IT Advisor, Competitive Edge Services

Categories