How can printer cut off paper when printing Sales Receipt?

intelcore2quad88intelcore2quad88 Member Posts: 7
I have problem when printing Sales Receipt by printer at POS. I have used NAV 2009 R2 and LS Retail 6.2

When I print Sales Receipt by virtual printer, everything in layout is OK, but when I print Sales Receipt by printer, printer cut paper before printing footer. So I think function (in Codeunit POS Print Utility) which is used for printing footer have problem than I lock this function and print again. At this times, printer cut paper after printing TOTAL line. I don't know how does printer know to cut paper exactly ?

Thanks everyone.


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