Cancelling only invoice without shipment - NAV 5.0

iggy

I am sorry to start a new topic on this, as it seems pretty basic, but I was unable to find the answer.
Is it possible to cancel a sales invoice that was generated from sales order, after shipping goods?
I need to cancel the financial document only, and not the shipment, so that the sales order keeps the same "Quantity Shipped", and resets the "Quantity invoiced".
It sometimes happens that we invoice the goods with a wrong price, as it is a bit complicated to calculate.
thank you for your answer.

iggy

kmkaot

Use credit memo with out using document to reverse or shipment document.

Warm Regards

iggy

But in this case the Sales Order will still "think" that the goods are invoiced, i.e. "Quantity invoiced" won't be reduced.

GRIZZLY

In the case that you invoiced goods with wrong price I suggest to post credit memo on that items and post new sales invoice. Another option is to post a credit memo only for the difference (wrong price - right price) with Item Charge, applied to the wrong invoice. This is the statement to customer, that amount of debt is changed.
At your disposal.

ssingla

iggy wrote:

I am sorry to start a new topic on this, as it seems pretty basic, but I was unable to find the answer.
Is it possible to cancel a sales invoice that was generated from sales order, after shipping goods?
I need to cancel the financial document only, and not the shipment, so that the sales order keeps the same "Quantity Shipped", and resets the "Quantity invoiced".
It sometimes happens that we invoice the goods with a wrong price, as it is a bit complicated to calculate.
thank you for your answer.

iggy

The functionality you are looking is not present in standard NAV. However Blanket Order keeps a track of Sales Order and Sales Return order. Even in this case you will have to reverse the complete document i.e. shipment & invocie and post afresh.

iggy

Thank you for your reply.