NAV RTC crashes (Printer setting?)

dgrob

Hi I have a problem with NAV RTC.

When we post an issue of an Item we get the error message that the service is either unavailable and the connection has been lost (NAV service seems to crash). When checking the event viewer I found an error about "No printers are installed". Could anyone please advise?

Thank you


Service: MicrosoftDynamicsNavServer$NAVService
User: ---
GenericException:

---

Type: System.Reflection.TargetInvocationException
Message: Exception has been thrown by the target of an invocation.
StackTrace:
at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.Dynamics.Nav.Runtime.NavApplicationMethod.InvokeMethod(Object obj, String methodName, Object[] args)
Source: mscorlib

---

GenericException:

---

GenericException:
Type: System.Drawing.Printing.InvalidPrinterException
Message: No printers are installed.
StackTrace:
at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal()
at System.Drawing.Printing.PrinterSettings.GetHdevmode()
at System.Drawing.Printing.PageSettings.GetPaperSize(IntPtr modeHandle)
at System.Drawing.Printing.PageSettings.get_PaperSize()
at Microsoft.Dynamics.Nav.Client.ReportRenderer.CreateEMFDeviceInfo(PageSettings pageSettings)
at Microsoft.Dynamics.Nav.Client.ReportRenderer.RenderLocalReport()
at Microsoft.Dynamics.Nav.Client.ServiceClientCallback.ReportPageReadyWinFormsPrintDirectly(ReportRequest reportRequest, ReportExecutionItem reportExecutionItem, Boolean isFirstPage)
at Microsoft.Dynamics.Nav.Client.ServiceClientCallback.<>c__DisplayClass19.<ReportPageReady>b__18()
at Microsoft.Dynamics.Nav.Client.ServiceClientCallback.<>c__DisplayClass1.<RunClientRequest>b__0()
at Microsoft.Dynamics.Nav.Client.ServerInvocationManager.WaitForServerResponse(IAsyncResult asyncResult, ThreadCallbackContext threadEventContext)
Source: System.Drawing

Troelsh

Ensure you are on latest hotfix level or have a default printer chosen.