MyNotification - Filter Problem with "@" RTC

Troubles_In_Paradise
Troubles_In_Paradise Member Posts: 588
edited 2012-02-17 in NAV Three Tier
Hi guys. Today our customer contacted us because he send to his colleagues some notification but no one can see them.
We tried with our user and we can see his notification but he cannot see our notification for him.
we asked him to send us a screenshot of the filters applied to the RecordLink (the records for notifications are correctly populated) table by the MyNotification standard part on the Role Center:



we opened the table RecordLink table and we tried the following.
1. set the filter (@chzemxk1|@Company\chzemxk1) on the "To User ID" field no rows come out... :shock:
2. set the filter (chzemxk1|Company\chzemxk1) on the "To User ID" field and notification rows come out...
3. set the filter (@MyID|@MyCompany\MyID) on the same field rows come out...
4. set the filter (MyID|MyCompany\MyID) on the same field and the rows come out...

the only difference between my id and customer's id is that my is completly uppercase his is completly lowercase, but "@ is used to not be Case-Sensitive" isn't it?
the other test I did is to filter the user setup table for User ID. if I filter with "@ no rows come out... without @" the row come out.
do you have any suggestion? Am I missing something?

Thx in advance.
~Rik~
It works as expected... More or Less...

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