Reset Outlook account on Citrix server

alocubiche

Hi, it's me again !

I wanted ask you if there is a way in Navision to reset the Outlook Citrix account. I explain : sometimes we must reset some Outlook accounts on the Citrix server because they takes too long to generating e-mails, users have to wait between 2 or 3 minutes before they can send their mails.

The only solution I find for the moment is to delete the config file about the Outlook account of the user on the Citrix server. After that I have to run Outlook on the workstation user with Citrix and it works... but just for a while.

So I think to doing something that resets all Outlook accounts on the Citrix server every weeks and when each user will try to log in, a function will test if the config file exist, if not, the function will start Outlook in the background in order to create the user's config file on Citrix server.

What do you think ?