Cannot connect to a new society

alocubiche

Hi everyone,
I get some trouble with the version 6 of Navision. We just finished to install it but few people can connect to the society that we have created. Look at the attached picture.

My User seems belong to the right group (DOM\Groupe Dev SI). I let you look in the other attached picture.

Thanks for your answers.

mohana_cse06

I guess navision is crashing and error message is not in english..
can you translate the error message to english?
please check the roles and do synchronization if you are using enhanced mode..

alocubiche

Yes excuse me I didn't think to translate it. It's "Microsoft Dynamics Nav has stopped working. Windows can check online for a solution to the problem and try to restart the program."

mohana_cse06

Did you compare the Roles of user for whom it is working and for the present user?

and also check whether there is any info on eventviewer..

alocubiche

We have already try to synchronized connections but it didn't work. With the debugger we find the potential cause, Navision doesn't seem to recognize the USERID of the person trying to log in (look the 3rd attached picture). The error message appears after that line.

In fact, there is an only user who can log. So I'm looking what rights he has in more that I haven't.

alocubiche

Eventviewer is a Navision tool or a SQL Server tool ?

alocubiche

The event :
finsql.exe
6.0.32228.0
4d71853d
finsql.exe
6.0.32228.0
4d71853d
c0000005
00161986
11d0
01ccea31b8ac68af
C:\Program Files (x86)\Microsoft Dynamics NAV\6.00.10\Classic\finsql.exe
C:\Program Files (x86)\Microsoft Dynamics NAV\6.00.10\Classic\finsql.exe
147dc8eb-5625-11e1-a5fc-00155d5d544d

alocubiche

I add the picture

mohana_cse06

alocubiche wrote:

We have already try to synchronized connections but it didn't work. With the debugger we find the potential cause, Navision doesn't seem to recognize the USERID of the person trying to log in (look the 3rd attached picture). The error message appears after that line.

In fact, there is an only user who can log. So I'm looking what rights he has in more that I haven't.

No, it will have USERID at this place..
why is RESET not there at the first line?
Is there any filters following?
Which table is RecLCopyandPasteSetup?

also try

RecLCopyandPasteSetup.SETFILTER("Windows ID",'%1','*'+USERID);

alocubiche

The CopyandPastSetup table is a table that we created in order to manage permissions with the function copy/paste because there is some important data.
It indicates for each Windows Group on which forms the users of the group can use the copy and paste.

This table is empty, so I'm going to feed it.

I think the real problem is that Navision fails when it tries to get the USERID...

mohana_cse06

To check this..simply write a message like below in the begining ..
Message('%1',USERID);

alocubiche

With my coworker we finally find... The problem was in the table User Menu Level (a System table), he deleted some lines which mentionned my UserID and after that it works. Thanks a lot for your advices.

Best regards.