Error during reversal of payments

battoosai

We are encountering problems when reversing a Payment. The following error message pops up:
"You can only reverse entries that were posted from a journal."

I understand that this error message should only pop-up when reversing an Invoice Document but should not be the case for payments. I also notice upon reversing that there are entries of type invoice. Any idea if this is a bug? and if there is already a fix for this from Microsoft?

Thanks!

I have included a screenshot for a clearer analysis.

chengalasettyvsrao

which NAV version you are using ?

battoosai

NAV 2009 Sp1. We also tried this scenario in R2 with the same error.

dans

Judging from the screenshot, that entries did not come from journal. It was created from Apply Entry functionality.
Do you want to reverse or unapply / reapply the payment ?