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Error during reversal of payments
battoosai
Member Posts: 16
We are encountering problems when reversing a Payment. The following error message pops up:
"You can only reverse entries that were posted from a journal."
I understand that this error message should only pop-up when reversing an Invoice Document but should not be the case for payments. I also notice upon reversing that there are entries of type invoice. Any idea if this is a bug? and if there is already a fix for this from Microsoft?
Thanks!
I have included a screenshot for a clearer analysis.
"You can only reverse entries that were posted from a journal."
I understand that this error message should only pop-up when reversing an Invoice Document but should not be the case for payments. I also notice upon reversing that there are entries of type invoice. Any idea if this is a bug? and if there is already a fix for this from Microsoft?
Thanks!
I have included a screenshot for a clearer analysis.
0
Answers
Do you want to reverse or unapply / reapply the payment ?
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