Windows Login is Locked by Another User

johanna

Dear All,

I am using NAV 2009 R2 build 32984 with 3-tier architecture.. When access RTC, suddenly, all user is getting error "Windows Login is locked by another user". How could this happen? How to solve this matter?
Thank you..

Belias

you'd better unify your 2 posts (this one and the one about "object metadata is locked by another user") as they probably refers to the same issue.
try to follow these steps to troubleshoot your issue:
1. did you recently do a restore this db?if so, did the restore completed succesfully?
2. if 1 is FALSE: are you able to connect to classic client?
3. if 2 is TRUE: what if you restart the nav server?
then come back and tell us the results

johanna

Thanks Belias..
Could I delete the other post? Because I could not find the delete button..
Thanks for your response..
I did not try to open classic client, I just try to open RTC again and again until this issue is never happen again until now.
Thanks.

Belias

you can't delete the other post, maybe you can reoprt it with to moderators the red "!" in the top right corner of the post and alain or luc will delete it