Classic Client Crashes when viewing report layout

mcarpentieri

I have a developer who is trying to view the layout of a report but the client keeps on crashing. This is the process he is doing to view the layout:

1. opens up Nav Classic Client for sql server - build 32275
2. opens up the necessary database
3. Goes to tools and object designer
4. select reports and select a report
5. selects design and then view layout
6. the classic client crashes

He has all of the necessary software on it to be able to view the report.
I have tried it on my pc and it crashes also. We have opened the database in an newer build and it works fine. It doesn't matter what report.

Here is the information from the event viewer:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: finsql.exe
P2: 6.0.32275.0
P3: 4d87ed9e
P4: KERNELBASE.dll
P5: 6.1.7601.17651
P6: 4e211319
P7: e0434f4d
P8: 0000b9bc
P9:
P10:

Attached files:
C:\Users\username\AppData\Roaming\navinfo.txt
C:\Users\username\AppData\Local\Temp\WERD671.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\username\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_finsql.exe_1f1b83908418c75ea72ebc22b916cd2a269f754_0de6e1da

Analysis symbol:
Rechecking for solution: 0
Report Id: f410373d-24e4-11e1-a7a0-001cc0353df3
Report Status: 1

AND

Faulting application name: finsql.exe, version: 6.0.32275.0, time stamp: 0x4d87ed9e
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0434f4d
Fault offset: 0x0000b9bc
Faulting process id: 0x668
Faulting application start time: 0x01ccb8f141db11f5
Faulting application path: R:\Nav32275.sp1\VFS\CSIDL_PROGRAM_FILES\Microsoft Dynamics NAV\60\Classic\finsql.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

mcarpentieri

This has been resolved.

mohana_cse06

mcarpentieri wrote:

This has been resolved.

It will be very nice if you can share the problem..it can help someone in the future ..