problem with the synchronization between Nav and MS Outlook

manikandan

Hi,
I have a problem with the synchronization between Nav 2009Sp1 and MS Outlook 2007.

Test Connection has been established successfully.

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Microsoft Dynamics NAV Synchronization Add-in

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The connection to the Microsoft Dynamics NAV database has been established successfully.

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OK

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but in settings dialog box, the Folders tab there is no entities . :?: :?:

if anybody knows please help me .

Thanks,
Muthusubramanian.M

thmartin

In NAV "Administration/Application Setup/Microsoft Office Outlook Integration/Outlook Synch. User Setup" have you setup there the sychronization entries for the user you want to synch?

manikandan

Hi Martin,
Yes, i have setup there the synchronization entries for the user(jack).
kindly view the below attachment.
](*,) ](*,) ](*,)

Thanks ,
Muthu Subramanian.M

thmartin

Could it be that JACK is not the windows login you are logged into Outlook with?

manikandan

Hi Martin,
My Windows Log in ID :Jack-PC\Jack and
in Outlook :Jack
kindly view the attachment.


Thanks ,
Muthu Subramanian.M

Savatage

How Do I Video: Successfully Configure Outlook Synchronization with NAV 2009 (need silverlight installed)
http://msdn.microsoft.com/en-us/dynamics/nav/ff513729

Walkthrough: Setting Up Outlook Synchronization
http://msdn.microsoft.com/en-us/library/dd338966.aspx

Walkthrough: Synchronizing Information Between Outlook and Microsoft Dynamics NAV
http://msdn.microsoft.com/en-us/library/dd996625.aspx

rkuchar

manikandan wrote:

Hi Martin,
Yes, i have setup there the synchronization entries for the user(jack).
kindly view the below attachment.
](*,) ](*,) ](*,)

Thanks ,
Muthu Subramanian.M

1.) For each of these lines, have you clicked on each one individually and clicked the "Setup" button and clicked "register in change log setup"

(Also in RTC it is under Related information drop down menu at the top, then "register in change log setup." )

2.)Have you clicked the "refresh" button in Outlook under the Folders Tab?


I have gone through this setup many times in the last few months - it is tricky but it can be done!

manikandan

Hi,
My windows Login ID is :Jack-PC\Jack
Outlook Profile name is : Jack-PC\Jack
and have created New Salesperson name is :Jack-PC\Jack

Is it Correct or not :?: please help me.
kindly view the below attachment.

Thanks ,
Muthu Subramanian.M

rkuchar

manikandan wrote:

Hi,
My windows Login ID is :Jack-PC\Jack
Outlook Profile name is : Jack-PC\Jack
and have created New Salesperson name is :Jack-PC\Jack

Is it Correct or not :?: please help me.
kindly view the below attachment.

Thanks ,
Muthu Subramanian.M

Hi,

I think your Outlook Profile name should be just Jack and not Jack-PC]Jack if your NAV user name is Jack under the Outlook Sync User settings.